Privacy Policy

This privacy policy pertains to the operations of Cyber Unit and outlines how Cyber Unit manages personal information in accordance with privacy laws, including the Privacy Act 1988 (Commonwealth). Cyber Unit acknowledges the significance of privacy and is dedicated to safeguarding the privacy of all individuals we interact with. 

The information that Cyber Unit collects may encompass personal details such as your name, date of birth, current and past addresses, contact numbers, email addresses, bank account information, occupation, and the business interactions between clients, suppliers, and Cyber Unit.

For business clients, the information Cyber Unit retains may include their name, current and previous addresses, contact numbers, email addresses, bank account details, the business transactions conducted with clients and suppliers, and specific business data if utilizing Cyber Unit's internet backup service.

Cyber Unit collects information in order to fulfill your requested products and services and enhance our offerings. If you opt not to provide personal information, it may limit our ability to provide the desired products, services, or a high level of service.

Personal information can be obtained directly from you, such as when you request products or services (via online submission, email, mail, or phone). It can also be collected indirectly through the monitoring of your product and service usage (for instance, gathering information about your website usage through cookies). Additionally, information may be sourced from third parties, including affiliated companies, credit reporting agencies, or your representatives.

We store client information in secure facilities to prevent unauthorized access. Prior to releasing any information, including to the client themselves, we always require proof of identity to ensure proper authentication and protect against unauthorized disclosure. 

Your personal information may be utilized for various purposes, including but not limited to:

• Verifying your identity.

• Enabling user identification through usernames and passwords, and interpreting clients' stored attributes and parameters for utilizing features and functions on the Cyber Unit website.

• Assisting you in subscribing to our services.

• Providing the products and services you have requested.

• Administering and managing these products and services, which includes charging, billing, and debt collection.

• Informing you about potential enhancements to the products and services we provide.

• Conducting necessary checks for creditworthiness and fraud prevention.

• Conducting market research and facilitating the development of our products and services.

• Understanding your needs to offer you a better service.

• Maintaining and enhancing our business systems and infrastructure, which may involve testing and upgrading these systems.

• We may share personal information with our affiliated companies, third-party suppliers, and service providers located outside of Australia 

Please note that this list is not exhaustive, and your personal information may be used for other lawful purposes related to our business activities.

When you visit our website, Cyber Unit collects anonymous information such as the time, date, and URL of your request through our web servers. This information helps us enhance the structure of our website and monitor its performance.

Cyber Unit may utilize cookies on our website, which is a common practice among major websites. Cookies are small text files that may be placed on your computer by our website. Typically, cookies are used to remember your preferences and enhance your browsing experience on our website.

In some cases, cookies may collect and store personal information about you. Rest assured that Cyber Unit applies the same privacy protection to your personal information, whether obtained through cookies or other sources. Most internet browsers are configured to accept cookies by default, but you have the option to adjust your browser settings to disable cookies or receive warnings when cookies are being used. However, please note that disabling cookies may limit your access to certain parts of our website or prevent you from enjoying the improved browsing experience that cookies offer.

We also collect your personal information to promote and market other services that we believe may be of interest to you. If you prefer not to receive communications from us regarding these services, kindly inform us in writing at support@cyberunit.com.au.

Cyber Unit may need to disclose your personal information to external organizations, which may include:

• Suppliers who assist us in providing the services to you.

• Technicians, including subcontractors, engaged to resolve any faults or technical issues.

• Credit reporting bodies or credit providers in the event of non-payment according to the terms and conditions.

• Fraud-checking agencies for conducting necessary checks.

• Debt collection agencies and similar parties involved in debt recovery.

• Specialist contractors for research and development purposes.

• Our professional advisors, such as accountants and lawyers.

• Other IT service providers for billing purposes.

• Your authorized representative or designated contact person as per your agreement.

• Your legal advisors if requested by you.

• Duly authorized government agencies, regulatory authorities, or other organizations when required or permitted by law, or to address customer complaints or disputes.

• Specified recipients if compelled by a Court Order.

• Law enforcement agencies for the enforcement of criminal and other applicable laws when required or compelled to do so.

• Organizations involved in managing our business and corporate strategies, including those participating in the transfer or sale of our assets or business (including accounts and trade receivables), as well as those managing our corporate risk and funding functions (such as securitization).

Please note that the disclosure of your personal information is carried out in accordance with applicable laws and regulations, and appropriate measures are taken to safeguard your privacy and confidentiality.

Cyber Unit implements reasonable measures to ensure that these organizations are obligated to maintain confidentiality and protect the privacy of your personal information. Furthermore, we may disclose your personal information to the following entities: 

IMPORTANT NOTICE:

1. With the exception of the aforementioned requirements, we will not share any information provided by you with any other entity without obtaining your explicit permission. However, in the event that you engage our services and we come across any illegal material on a PC or server, we have a legal obligation to report such illegal material to the appropriate authorities (such as possession of child pornography, etc.).

Without your written permission, we will not disclose any information related to passwords and login details in any manner. 

If you choose to visit third-party sites by clicking on links from our website, we advise you to review the Privacy Policy of those sites. Please note that this Privacy Policy solely applies to the Cyber Unit website, and Cyber Unit takes no responsibility for the information and content displayed on third-party sites. 

Cyber Unit makes every effort to maintain the accuracy, completeness, and currency of the personal information we collect and disclose. However, the accuracy of this information greatly depends on the details you provide. We encourage you to:

• Inform us if you identify any errors in your personal information.

• Keep us informed of any changes to your personal information, such as your name or address, by contacting us via email at support@cyberunit.com.au.

You have the right to access your personal information, with certain exceptions permitted by law. If you wish to exercise this right, please inform us, and for security reasons, you may be asked to submit your request in writing. Please note that Cyber Unit reserves the right to charge a fee for searching and providing access to your information. 

As a leading provider of computer services, we are committed to meeting the evolving needs of our clients. Consequently, we regularly review and may revise our policies. Cyber Unit retains the right to modify its Privacy Policy at any time and will inform you by publishing an updated version of the Policy on our website. The revised Privacy Policy will be applicable between us, regardless of whether you have received specific notification of the changes. 

If you have any inquiries or concerns regarding privacy, please feel free to reach out to us via email at support@cyberunit.com.au. We are available to assist you and address any questions you may have.